Actionable Customer Feedback, Automated.

Feedback Agent autonomously collects and analyzes customer insights (NPS, CSAT, CES) – so you instantly know how to boost satisfaction.

Benefits Benefits Feedback Agent

nstant Customer Insights

Automatically gathers valuable feedback through NPS, CSAT, and CES.

AI-Powered Analysis

Effortlessly identifies trends and opportunities for improvement.

Improved Customer Loyalty

Turn insights into actions that boost customer satisfaction and retention.

Fully Automated Feedback Loops

No manual effort required - Feedback Agent handles the entire feedback cycle.

Why Feedback Agent Elevates Your Business

Seamless Feedback Collection

Automatically collects customer feedback through targeted, timely surveys.

Intelligent Insight Generation

AI instantly analyzes customer responses, highlighting areas for improvement.

Automated Improvement

Effortlessly convert customer insights into loyalty-building actions and better business outcomes.

Instant Feedback Collection

Automatically gathers NPS, CSAT & CES scores for continuous improvement.

Real-Time Insights

AI quickly identifies trends, highlighting areas needing immediate attention.

Proactive Issue Resolution

Alerts you to issues before they escalate, maintaining high satisfaction.

What Our Customers Are Saying

Oodles’ Lead Agent is a sales machine qualifying and converting leads on autopilot. Webchat Agent ensures we capture every opportunity, day and night. Our sales jumped 30% effortlessly.
Jacob Jones
The Appointment and Voice Agents handle our scheduling seamlessly, filling our calendar automatically. We've never missed a customer call or appointment again - truly transformative!
Rea Chores
With Oodles' Review Agent managing Google & Facebook reviews autonomously, and Feedback Agent providing instant customer insights, our online reputation and satisfaction scores have skyrocketed.
Samuel Davis

Ready to Understand Your Customers Better - Automatically?

FAQs - Frequently Asked Questions

It automatically sends targeted NPS, CSAT, and CES surveys via SMS, instantly capturing valuable customer insights.
Yes, it uses AI to instantly interpret feedback and highlight key improvement opportunities.
Feedback Agent uses industry-standard metrics like NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score).
Absolutely. Feedback Agent provides clear, actionable analytics and insights directly within your dashboard.
Yes. Feedback Agent intelligently suggests and can automate responses, driving immediate customer satisfaction.