Actionable Customer Feedback, Automated.
Feedback Agent autonomously collects and analyzes customer insights (NPS, CSAT, CES) – so you instantly know how to boost satisfaction.
Benefits of Feedback Agent
Instant Customer Insights
Automatically gathers valuable feedback through NPS, CSAT, and CES.
AI-Powered Analysis
Effortlessly identifies trends and opportunities for improvement.
Improved Customer Loyalty
Turn insights into actions that boost customer satisfaction and retention.
Fully Automated Feedback Loops
No manual effort required – Feedback Agent handles the entire feedback cycle.
Why Feedback Agent Elevates Your Business
Seamless Feedback Collection
Automatically collects customer feedback through targeted, timely surveys.
Intelligent Insight Generation
AI instantly analyzes customer responses, highlighting areas for improvement.
Automated Improvement
Effortlessly convert customer insights into loyalty-building actions and better business outcomes.
Instant Feedback Collection
Automatically gathers NPS, CSAT & CES scores for continuous improvement.
Real-Time Insights
AI quickly identifies trends, highlighting areas needing immediate attention.
Proactive Issue Resolution
Alerts you to issues before they escalate, maintaining high satisfaction.
Oodles AI ROI Calculator
Discover how our AI agents can improve your business metrics and deliver substantial ROI
Calculate Your Potential ROI
Select the AI agents that interest you and enter your business metrics
Choose Your AI Agents
Select an AI agent to add to your ROI calculation. You can add multiple agents to see the combined impact.
No agents selected yet
Enter Your Business Metrics
What Our Customers Are Saying
Oodles’ Lead Agent is a sales machine - qualifying and converting leads on autopilot. Webchat Agent ensures we capture every opportunity, day and night. Our sales jumped 30% effortlessly.
The Appointment and Voice Agents handle our scheduling seamlessly, filling our calendar automatically. We've never missed a customer call or appointment again- truly transformative!
With Oodles' Review Agent managing Google & Facebook reviews autonomously, and Feedback Agent providing instant customer insights, our online reputation and satisfaction scores have skyrocketed.
Ready to Understand Your Customers Better - Automatically?
FAQs - Frequently Asked Questions
It automatically sends targeted NPS, CSAT, and CES surveys via SMS, instantly capturing valuable customer insights.
Yes, it uses AI to instantly interpret feedback and highlight key improvement opportunities.
Feedback Agent uses industry-standard metrics like NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score).
Absolutely. Feedback Agent provides clear, actionable analytics and insights directly within your dashboard.
Yes. Feedback Agent intelligently suggests and can automate responses, driving immediate customer satisfaction.